Employee Assistance Program (EAP)
Life presents complex challenges. If the unexpected happens, you want to know that you and your family have simple solutions to help you cope with the stress and life changes that may result. That’s why Jim Ellis offers the Employee Assistance Program (EAP) Resource Advisor to all of their employees at no cost. Their straightforward approach takes the complexity out of managing stress when life throws you a curve.
From the everyday issues like job pressures, relationships, retirement planning, personal grief, loss, or a disability, Resource Advisor can be your resource for professional support. You and your family can access Resource Advisor at any time.
The service includes unlimited telephonic support, and up to 3 face-to-face emotional or work-life counseling sessions per occurrence per year, so each member of your family can get counseling help for their own unique needs. Legal and financial counseling are also available by telephone during regular business hours.
Counseling Services
During tough times, just talking to someone can help you feel better and prevent problems from becoming unmanageable. You and your families can count on:
- 24/7 toll-free access to trained counselors: you can talk privately with a counselor anytime you wish.
- Face-to-face counseling with local, licensed mental health professionals: you can have up to 3 visits with a counselor for marital counseling, child / adolescent counseling, or help with stress, anxiety, or depression - or any issue you wish to discuss.
- Time with a lawyer: you can talk to a lawyer for 60 minutes about wills, estate planning, and real estate - or any other matter when you need legal advice. If you need more time, you can get discounts on future meetings.
- Help from a certified financial planner: you can get advice from a financial planner to go over anything from budgeting to retirement planning to taxes.
Online Resources
Resource Advisor's website is loaded with tools to help you find support whenever you need it. These tools include:
- Parenting advice and services
- Eldercare information and services
- Advice on coping with difficult life events like losing a loved one
- Tips on dealing with emotions
- Financial calculators and tools
- Legal library to help prepare wills, living wills, and power of attorney documents
Identity Theft Services
When someone's identity is stolen, it can take months - even years - to straighten everything out. You and your family don't have to go through it alone. Resource Advisor is here to help you every step of the way. And this even includes medical identity theft. Identity theft victims can count on:
- A Fraud Resolution Specialist who will be your personal advocate for one year. The specialist will work with:
- Creditors
- Collection companies
- Collection law firms
- Credit reporting agencies
- Unlimited fraud and recovery services, including credit report reviews and placing "fraud alerts" on credit reports and with creditors
-
Support in getting your identity and good credit reputation back
-
Assistance with filling out documents and settling disputes under a limited power of attorney.
-
Assistance with closing of bank and credit card accounts.
-
Financial discussions over the phone with a counselor specializing in identity protection.
-
Legal discussions with a lawyer on each new issue involving identity theft.
-
A 25% discount off the lawyer’s fee, after the first discussion, for follow-up discussions.
You and your family members can sign up for identity monitoring to pick up on any suspicious activity – even if your identity hasn’t been stolen.
Support for Loss of Loved One
We know that when someone passes away, you want to do all you can to help the family. At a time when many people feel helpless, Resource Advisor‘s extensive services provide support to beneficiaries to help them ease the burden because beneficiaries’ needs may go a lot deeper than the financial help of a life insurance check.
